Vehicle Data Hub

2004 Mercedes-Benz SL500 problems

Owners have filed 64 complaints with NHTSA about the 2004 Mercedes-Benz SL500. Suspension is the most reported problem area, at 38% of complaints. After that come brakes (19%) and fuel system (14%).

At a glance

Complaints
64 filed with NHTSA
Most reported
Suspension 38% of complaints
Crashes and fires
5 and 4
Injuries and deaths
8 and 2
Typical mileage
61,000 miles 49 complaints with mileage

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

  • Suspension 38%
  • Brakes 19%
  • Fuel system 14%
  • Electrical system 6%
  • Wheels 5%
  • Cruise control 3%
  • Drivetrain & axles 3%
  • Air bags 2%
  • Engine 2%
  • Stability control 2%

When problems show up

Complaints by mileage, 2004 Mercedes-Benz SL500 Complaints by odometer reading in 20,000-mile steps. The median is about 61,000 miles. 0k to 20k miles: 5 complaints 20k to 40k miles: 7 complaints 40k to 60k miles: 6 complaints 60k to 80k miles: 13 complaints 80k to 100k miles: 7 complaints 100k to 120k miles: 8 complaints 120k to 140k miles: 2 complaints 140k to 160k miles: 1 complaints 160k to 180k miles: 0 complaints 180k to 200k miles: 0 complaints 200k+ miles: 0 complaints 040k80k120k160k200k miles Typical: 61,000 miles
Based on 49 complaints that include mileage. 37% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles5
20k to 40k miles7
40k to 60k miles6
60k to 80k miles13
80k to 100k miles7
100k to 120k miles8
120k to 140k miles2
140k to 160k miles1
160k to 180k miles0
180k to 200k miles0
200k+ miles0

What the data shows

Among the 49 complaints that report mileage, the typical (median) problem appeared at about 61,000 miles. For suspension specifically, the median reported mileage is about 56,000 miles (20 complaints with mileage).

Safety-related details: 5 complaints mention a crash; 4 complaints mention a fire; 8 injuries reported; 2 deaths reported. Its complaints are more severe on average than those of 90% of model years in our database.

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

Addendum info to original complaint #10308437 shows that mb service advisor j. Steach advised m .b. Not responsible as driver should "miss" potholes. Engineering analysis shows that it is not possible for driver to steer around potholes. At 70MPH mb sl500 travels 103 ft/sec and it is not possible to observe the pothole hazard and categorize as safety risk at speeds of 70MPH(103ft/sec) react physiologically and actuate steering system -all in less than one second-one half second each for human response and same for…

Reported at 19,000 miles, July 2009 CrashFireInjuryDeath

Was traveling behind another vehicle at approximately 35 MPH around 6pm when traffic ahead begun to slow and stop for the traffic light signal a change, upon attempting to stop the ABS brake system failed and only gave a warning until after my vehicle rear ended the car in front of causing me bet thrown violently forward and backward which, gave rise to whiplash injury, damaging the front end of my vehicle and the rear end of the vehicle in front with similar injuries the driver of the vehicle in front of me.

Reported at 100,560 miles, October 2014 CrashInjury

Red abc warning light on. Suspension system in failure mode reducing road handling and vehicle control below minimum safety levels. Mb repair costs exceed blue book car value even though vehicle use less than half life. Lic. P.e #6274 notes mb design/engineering failure--intentional mal-design scheme set-up to defraud consumers of billions $.

Reported at 50,700 miles, October 2015

Tl* the contact owns a 2004 mercedes-benz sl500. The contact stated on various occasions while his vehicle was stationery and in park, either the right side or the left side of the vehicle would raise up then descend to ground over a thirty second period independently without warning. The contact also stated that the hydraulic fluid leaked out of the engine. The vehicle had yet to be taken to a dealer to be diagnosed or serviced for the failure.

Reported at 92,000 miles, January 2020

Other model years of the SL500

  • 2006
  • 2005
  • 2004
  • 2003
  • 2002
  • 2001
  • 2000
  • 1999
  • 1998
  • 1997
  • 1996
  • 1995
  • 1994

Best and worst years for the Mercedes-Benz SL500