Vehicle Data Hub

2020 Mercedes-Benz Sprinter 2500 engine problems

Owners reported engine problems in 15 complaints for the 2020 Mercedes-Benz Sprinter 2500, 11% of the complaints on file.

At a glance

Complaints
15 11% of this year's complaints
Crashes and fires
0 and 0
Injuries and deaths
0 and 0

Source: NHTSA owner complaints

What the data shows

None of the engine complaints mention a crash, fire, injury or death.

What owners wrote

My brand new 2020 mercedes sprinter 2500 van just like. Everyone else's on that vehicle has a power steering hose that is too short. Because of this a fair amount of people have had this come off and ended up stranded. When it comes off you lose power steering. If this happens while driving it could be dangerous. I called mercedes benz of westminster in co and they said they cannot fix this until there is a recall for my particular VIN. Other vins have received a recall already.

Reported at 800 miles, December 2020

Vehicle accelerates uncharacteristically slowly upon cold start in cold temperatures / high elevation. Many documented cases in previous and current model sprinter which uses the same om642 diesel engine. [link removed] there have been multiple times where I tried to cross an intersection or make a left across a highway upon recent cold start and the van accelerated very slowly, leaving me moving very slowly across the opposing traffic lane(s).

Reported at 9,000 miles, March 2021

Other problems reported for the 2020 Mercedes-Benz Sprinter 2500

Engine problems in other years

  • 2025
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  • 2020
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  • 2015
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  • 2012
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  • 2007

Engine problems across all Mercedes-Benz models