Vehicle Data Hub

2020 Mercedes-Benz Sprinter 2500 forward collision avoidance problems

Owners reported forward collision avoidance problems in 20 complaints for the 2020 Mercedes-Benz Sprinter 2500, 15% of the complaints on file. It is the 2nd most reported problem area for this model year.

At a glance

Complaints
20 15% of this year's complaints
Crashes and fires
0 and 0
Injuries and deaths
0 and 0

Source: NHTSA owner complaints

What the data shows

None of the forward collision avoidance complaints mention a crash, fire, injury or death.

What owners wrote

While driving on a highway and passing under a road sign describing the next exit, the sprinter van automatic crash avoidance kicked in, causing the van to automatically jam on the brakes and lose approximately 20 MPH while causing the wheel to pull decidedly to the left. There were no vehicles in front or behind, and thankfully enough none close enough to cause an accident.

Reported at 3,400 miles, February 2021

The contact owns a 2020 Mercedes-Benz Sprinter 2500. The contact stated that after inclement weather, the cruise control, Forward Collision Avoidance, and Automatic Emergency braking feature failed to operate as needed. The contact restarted the vehicle however, the vehicle would intermittently return to normal operation. The contact had taken the vehicle to various different dealers where the camera, unknown sensors, and other unknown parts were replaced; however, the failure persisted.

Reported at 10,000 miles, September 2022

Other problems reported for the 2020 Mercedes-Benz Sprinter 2500

Forward collision avoidance problems in other years

  • 2025
  • 2024
  • 2023
  • 2022
  • 2021
  • 2020
  • 2019
  • 2018
  • 2017
  • 2016
  • 2015
  • 2014
  • 2013
  • 2012
  • 2011
  • 2010
  • 2007

Forward collision avoidance problems across all Mercedes-Benz models