2011 Mercury Mariner steering problems
Owners reported steering problems in 20 complaints for the 2011 Mercury Mariner, 17% of the complaints on file. It is the 3rd most reported problem area for this model year.
At a glance
- Complaints
- 20 17% of this year's complaints
- Typical mileage
- 128,000 miles 18 complaints with mileage
- Crashes and fires
- 0 and 0
- Injuries and deaths
- 0 and 0
Source: NHTSA owner complaints
When steering problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 0 |
| 20k to 40k miles | 1 |
| 40k to 60k miles | 0 |
| 60k to 80k miles | 1 |
| 80k to 100k miles | 2 |
| 100k to 120k miles | 2 |
| 120k to 140k miles | 4 |
| 140k to 160k miles | 5 |
| 160k to 180k miles | 2 |
| 180k to 200k miles | 0 |
| 200k+ miles | 1 |
What the data shows
Of the 18 steering complaints that report mileage, the median is about 128,000 miles, and 6% were reported before 60,000 miles.
None of the steering complaints mention a crash, fire, injury or death.
What owners wrote
Driving at 40 MPH car stalls, pull over, car starts up engine lite on, (sat) take to dealer on mon (12/15/2014), explain to dealer, they call 3 hours later to say "purge valve needs to be replaced"ok this should be covered right? She says no! The cost to you will be $320.33. I told her this is part of the emissions, it has to be, she said no its not! I purchased this car from this dealer 3 1/2 years ago, (bought is new) still underwarranty.. But this is not covered! The 800 number to fords blew me off!
The contact owns a 2011 Mercury Mariner. The contact stated while entering a fast-food drive-thru, the power steering warning light illuminated, and the steering wheel became difficult to turn. The vehicle was not diagnosed or repaired. A dealer was not contacted. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 14V284000 (Steering) however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was approximately 125,000.
Other problems reported for the 2011 Mercury Mariner
- Fuel system 29 complaints
- Drivetrain & axles 24 complaints
- Cruise control 15 complaints