2011 Mercury Mariner problems
Owners have filed 121 complaints with NHTSA about the 2011 Mercury Mariner. Fuel system is the most reported problem area, at 24% of complaints. Next are drivetrain & axles (20%) and steering (17%).
At a glance
- Complaints
- 121 filed with NHTSA
- Most reported
- Fuel system 24% of complaints
- Crashes and fires
- 3 and 0
- Injuries and deaths
- 2 and 0
- Typical mileage
- 49,000 miles 99 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 5 |
| 20k to 40k miles | 23 |
| 40k to 60k miles | 37 |
| 60k to 80k miles | 12 |
| 80k to 100k miles | 3 |
| 100k to 120k miles | 3 |
| 120k to 140k miles | 4 |
| 140k to 160k miles | 8 |
| 160k to 180k miles | 3 |
| 180k to 200k miles | 0 |
| 200k+ miles | 1 |
What the data shows
Of the 99 complaints that include odometer readings, half describe a problem before roughly 49,000 miles. For fuel system specifically, the median reported mileage is about 46,000 miles (17 complaints with mileage).
Safety-related details: 3 complaints mention a crash; 2 injuries reported. Its complaints are less severe on average than those of 88% of model years in our database.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2011 ranks 4th most-complained-about out of 7 model years of the Mercury Mariner with enough data (88 complaints in that window). It is also covered by 2 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
She pulled into a patients driveway and stopped she went to put it in park and the car just took off into the house. She (the driver) had to be taken to the er. She had her foot on the brake still when the car took off. I have pictures of how the right front tire was dragged through the dirt while brake was applied. It damaged the home and did over 5000.00 damage to the car. She insists it accelerated unexpectedly.
In december of 2013, I was involved in a fender bender. After this accident the air bag light remained on. In january of 2015 I was bumped from behind with no damage. However, I then decided I should take in my car to see why the light was still on. As it turns out, the airbag module was apparently damaged beyond repair. I believe that this part was defective as the speed of either collision should not have been enough to cause the airbag system to completely shut down.
I was on onramp, vehicle slowed down, wrench light lit up on dashboard. Vehicle would not accelerate. I pulled to the side of the highway and restarted vehicle. Vehicle continued to do this for the duration of our trip.
Driving at highway speeds (60pmh) it would loss power and kinda limp along. I can pull off to the side of the road and turn the car off and start it bake on again an run just find after that. This has happen three time since. It is become really dangerous.