Vehicle Data Hub

2003 Mercury Marquis problems

The 2003 Mercury Marquis has 42 complaints on file with NHTSA. The largest share (19%) concerns lighting. Next are cruise control (12%) and brakes (10%).

At a glance

Complaints
42 filed with NHTSA
Most reported
Lighting 19% of complaints
Crashes and fires
4 and 1
Injuries and deaths
4 and 0
Typical mileage
42,000 miles 26 complaints with mileage

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

  • Lighting 19%
  • Cruise control 12%
  • Brakes 10%
  • Electrical system 10%
  • Steering 10%
  • Suspension 10%
  • Body & structure 7%
  • Wipers, windshield & visibility 7%
  • Air bags 5%
  • Engine 5%

When problems show up

Complaints by mileage, 2003 Mercury Marquis Complaints by odometer reading in 20,000-mile steps. The median is about 42,000 miles. 0k to 20k miles: 7 complaints 20k to 40k miles: 5 complaints 40k to 60k miles: 6 complaints 60k to 80k miles: 3 complaints 80k to 100k miles: 0 complaints 100k to 120k miles: 1 complaints 120k to 140k miles: 2 complaints 140k to 160k miles: 1 complaints 160k to 180k miles: 0 complaints 180k to 200k miles: 1 complaints 200k+ miles: 0 complaints 040k80k120k160k200k miles Typical: 42,000 miles
Based on 26 complaints that include mileage. 69% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles7
20k to 40k miles5
40k to 60k miles6
60k to 80k miles3
80k to 100k miles0
100k to 120k miles1
120k to 140k miles2
140k to 160k miles1
160k to 180k miles0
180k to 200k miles1
200k+ miles0

What the data shows

Of the 26 complaints that include odometer readings, half describe a problem before roughly 42,000 miles.

Safety-related details: 4 complaints mention a crash; 1 complaint mentions a fire; 4 injuries reported.

Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2003 ranks 3rd most-complained-about out of 10 model years of the Mercury Marquis with enough data (21 complaints in that window).

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

While driving 45 MPH driver lost control of the vehicle, and it crashed into a utility pole. Upon impact, both air bags did not deploy. Driver and passenger sustained injuries, and were transported to the hospital.

February 2004 CrashInjury

While driving in bumper to bumper traffic, the vehicle's brakes failed. The pedal was extremely hard to press which resulted in a rear end collision. *nlm suspected the brake/gas pedal raised to the same level when switch was activated, possible depressing brake and gas at the same time. (californiahighway patrol) *scc

Reported at 1,480 miles, April 2003 CrashInjury

While consumer was driving on an interstate traffic was at a complete stop and a collision occurred, consumer's vehicle was hit from behind, and pushed into another vehicle. Upon impact, air bags did not deploy, and vehicle was totaled. Driver sustained injuries. The consumer stated that the head rests were to far from the head to be effective. The consumer suffered injuries.

Reported at 16,675 miles, October 2004 CrashInjury

We bought a used 2003 mercury gr. Marquis,ls, in sep't. 2003. Two days later the check engine light came on. The dealer, mace lincoln mercury, 629 ohio st. Terre haute, in. 47807, worked on the car 8 times without success. I contacted the mercury complaint line twice. Scott shepard, the service manager requested a field engineer from the manufacturer. They refused to send one, but told him to install a new computer, which he did on march 26, 2004. The light came on again april 23.

Reported at 22,000 miles, September 2003

Tl* the contact owns a 2003 mercury grand marquis. The contact stated that the headlights would flicker on and off sporadically. The dealer repaired the failure by replacing the control module. The manufacturer was notified, but denied any assistance with repairs to the defect. The vehicle was repaired. The failure mileage was 150,000 and the current mileage was 152,484.

Reported at 150,000 miles, October 2011

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