2004 Mercury Monterey problems
The 2004 Mercury Monterey has 346 complaints on file with NHTSA. The largest share (42%) concerns transmission. Next are drivetrain & axles (20%) and body & structure (5%).
At a glance
- Complaints
- 346 filed with NHTSA
- Most reported
- Transmission 42% of complaints
- Crashes and fires
- 2 and 10
- Injuries and deaths
- 2 and 0
- Typical mileage
- 85,000 miles 331 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 6 |
| 20k to 40k miles | 23 |
| 40k to 60k miles | 60 |
| 60k to 80k miles | 69 |
| 80k to 100k miles | 51 |
| 100k to 120k miles | 55 |
| 120k to 140k miles | 30 |
| 140k to 160k miles | 14 |
| 160k to 180k miles | 7 |
| 180k to 200k miles | 11 |
| 200k+ miles | 5 |
What the data shows
Of the 331 complaints that include odometer readings, half describe a problem before roughly 85,000 miles. For transmission specifically, the median reported mileage is about 67,000 miles (143 complaints with mileage).
Safety-related details: 2 complaints mention a crash; 10 complaints mention a fire; 2 injuries reported. Its complaints are less severe on average than those of 85% of model years in our database.
It is also covered by 4 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
Tl*the contact owns a 2004 mercury monterey. While driving approximately 65 MPH, the vehicle began to hesitate. The contact depressed the accelerator pedal, but the speed decreased and the rpms increased. The contact pulled over and exited the vehicle. The vehicle then caught fire under the hood near the windshield. There were no injuries. The dealer has been notified. The current and failure mileages were 33,800.
2004 mercury monterey caught a fire. Consumer states that the fire started while the engine was cold and wants an explanation why. The consumer first thought that a liquid had been poured over the vehicle. However, the consumer was informed that there was enough fuel under pressure to exploded into flames 5 feet high and enough pressure to coat the hood with fuel.
Dt: the contact stated after 10 minutes of driving there was always a loud noise coming from the front wheels. The issue has been gradually worsening. The service dealer determined that the wheel bearings failed on both sides on june 23, 2006. There is a NHTSA recall # 04v446000, regarding the wheels:cap/cover/hub. However, the VIN was not included in the racall.
We were driving our 2004 mercury monterey with only 50,000 miles on it, doing about 40 MPH when all of a sudden, without any warning signs, the rpms increased and the vehicle stopped accelerating. It acted like it was in neutral. We were able to drift off the road onto the shoulder and discovered we had lost all the gears in our van. Thank god no one was hurt, but the 4 adults and 3 children under 2 were stranded on the side of a road in the middle of nowhere 3 1/2 hours from home.