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1996 Mercury Mystique problems

The 1996 Mercury Mystique has 303 complaints on file with NHTSA. The largest share (19%) concerns electrical system. After that come engine (12%) and transmission (10%).

At a glance

Complaints
303 filed with NHTSA
Most reported
Electrical system 20% of complaints
Crashes and fires
19 and 14
Injuries and deaths
22 and 0
Typical mileage
94,000 miles 30 complaints with mileage

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

When problems show up

Complaints by mileage, 1996 Mercury Mystique Complaints by odometer reading in 20,000-mile steps. The median is about 94,000 miles. 0k to 20k miles: 0 complaints 20k to 40k miles: 1 complaints 40k to 60k miles: 4 complaints 60k to 80k miles: 5 complaints 80k to 100k miles: 10 complaints 100k to 120k miles: 4 complaints 120k to 140k miles: 3 complaints 140k to 160k miles: 1 complaints 160k to 180k miles: 1 complaints 180k to 200k miles: 1 complaints 200k+ miles: 0 complaints 040k80k120k160k200k miles Typical: 94,000 miles
Based on 30 complaints that include mileage. 17% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles0
20k to 40k miles1
40k to 60k miles4
60k to 80k miles5
80k to 100k miles10
100k to 120k miles4
120k to 140k miles3
140k to 160k miles1
160k to 180k miles1
180k to 200k miles1
200k+ miles0

What the data shows

Among the 30 complaints that report mileage, the typical (median) problem appeared at about 94,000 miles.

Safety-related details: 19 complaints mention a crash; 14 complaints mention a fire; 22 injuries reported.

Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 1996 ranks 3rd most-complained-about out of 6 model years of the Mercury Mystique with enough data (185 complaints in that window). It is also covered by 7 safety recall campaigns.

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

On this day a truck cut in front of us in heavy traffic where I hit his bumper and no damage was done to his. But my car took damage from the impact and my husband recieved trauma from the passenger airbag that put him in the hospital for four days with trauma to his right eye. He was in his seatbelt and was knocked out with blood trauma to his righteye that cause permanent nerve damage.

April 1998 CrashInjury

Consumer had a head-on collision with a deer and air bags deployed, causing her to stay in hospital for a week and a half. Also, loss of hearing.

August 1998 CrashInjury

Vehicle was involved in a frontal collision at 55MPH, and the airbags did not deploy, resulting in minor injuries. Dealer will be notified.

CrashInjury

The under hood wire harness burned up. This car has 89,000 miles and runs good. I heard there was a recall / TSB #( onp 99m03) on this car but ford will not honor it because the car is over 10 years old. I think ford should reimburse for repairs or buy back the car. This is a dangerous situation as the car will stall abruptly and lose power steering.

Reported at 89,000 miles, January 2009 Fire

While traveling on the highway and without prior warning the steering wheel bounce off her knee and landed in the passenger side. The dealership is aware of the problem. Ts the vehicle was not responding well to steering. As consumer let go, the wheel fell off.

Reported at 86,032 miles, October 2002

Other model years of the Mystique

Best and worst years for the Mercury Mystique