Vehicle Data Hub

2017 Nissan NV3500 problems

NHTSA has received 32 complaints about the 2017 Nissan NV3500, and 38% of them involve engine. After that come cruise control (16%) and drivetrain & axles (12%).

At a glance

Complaints
32 filed with NHTSA
Most reported
Engine 38% of complaints
Crashes and fires
0 and 1
Injuries and deaths
1 and 0
Typical mileage
1,000 miles 29 complaints with mileage

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

  • Engine 38%
  • Cruise control 16%
  • Drivetrain & axles 13%
  • Electrical system 6%
  • Steering 3%

When problems show up

Complaints by mileage, 2017 Nissan NV3500 Complaints by odometer reading in 20,000-mile steps. The median is about 1,000 miles. 0k to 20k miles: 28 complaints 20k to 40k miles: 0 complaints 40k to 60k miles: 1 complaints 60k to 80k miles: 0 complaints 80k to 100k miles: 0 complaints 100k to 120k miles: 0 complaints 120k to 140k miles: 0 complaints 140k to 160k miles: 0 complaints 160k to 180k miles: 0 complaints 180k to 200k miles: 0 complaints 200k+ miles: 0 complaints 040k80k120k160k200k miles Typical: 1,000 miles
Based on 29 complaints that include mileage. 100% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles28
20k to 40k miles0
40k to 60k miles1
60k to 80k miles0
80k to 100k miles0
100k to 120k miles0
120k to 140k miles0
140k to 160k miles0
160k to 180k miles0
180k to 200k miles0
200k+ miles0

What the data shows

Among the 29 complaints that report mileage, the typical (median) problem appeared at about 1,000 miles. For engine specifically, the median reported mileage is about 1,000 miles (11 complaints with mileage).

Safety-related details: 1 complaint mentions a fire; 1 injury reported.

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

This vehicle was purchased brand new from the dealership. While driving, the air conditioning air flow to the back three rows of seats is insufficient. Due to insufficient airflow, temperatures within the vehicle remain at or near the outside (ambient) temperature for extended periods of time. This is a dangerous condition when the outside temperature is above 100 degrees fahrenheit.

Reported at 738 miles, August 2017 Injury

Passenger seat heater heating element burned through foam cushions of bottom of seat. Contacting bottom steel seat support. Cabin filled with smoke and forced me to pull vehicle over on side of road. Smoke stopped after vehicle was turned off and seat was inspected. Visible burn on bottom of cushion. Wiring harness to seat unplugged to drive vehicle home.

March 2023 Fire

My van will randomly sound like it is neutral when it is in drive and it loses acceleration when this occurs. The frequency it has been occurring and duration is increasing. It will now lose acceleration and the rpms will randomly increase while driving. The rental van that we drove did the same thing. Reports from other 2017 nv 3500 owners state that their vans are doing the same thing.

Reported at 500 miles, May 2017

When I tried to accelerate, the engine made a loud revving noise and I lost power & it wouldn't go. I had to pull into a business, turn it off, and turn the air conditioner off and it worked fine after that.

Reported at 1,080 miles, September 2017

When accelerating in low gears, there is a loud fan noise. Loss of power, and a very high revving engine just before shifting to next higher gear. When finally reach 40 MPH or so, revving goes down but very load fan/engine noise is still there. This has happened several times. The latest was 09/21. The first was on 08/06 on the interstate in tennessee. Just purchased van in mid august. Only 1200 miles on it. Taking it to dealer tomorrow but they don't believe me that something is wrong.

Reported at 1,200 miles, September 2017

Other model years of the NV3500