2021 Nissan Sentra steering problems

The contact owned a 2021 Nissan Sentra. The contact stated their daughter was driving at 30 mph, when the driver was merging into a lane when the driver heard an unidentified noise and lost control of the vehicle, and crashed into a telephone pole. The air bags did deploy. The driver had a laceration and bruise and swelling in the left knee. The driver declined medical treatment at the scene. A police report was filed. The vehicle was towed to a tow yard where it was later deemed as a totaled loss.

The contact owns a 2021 Nissan Sentra. The contact received notification of NHTSA Campaign Number: 23V581000 (Steering) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving approximately 70 MPH, there was an abnormal vibration coming from the steering wheel.