2012 Nissan Versa steering problems

Tl* the contact owned a 2012 nissan versa. While driving 35 MPH, the contact was distracted and swerved to gain control of the vehicle. The brake pedal was applied but failed to stop the vehicle. The contact crashed into a telephone pole. The air bags deployed and the brakes and steering wheel locked up. A police report was filed. The contact sustained injuries to the chest and left arm, which required medical attention. The vehicle was destroyed and towed. The manufacturer was made aware of the failure.

When driving down the highway, my versa went into neutral but the shift still said d for drive, had no acceleration took to dealer and they passed it off as nothing because nothing read on the computer system and they basically said in a round about way I'm a woman are you sure you didn't bump it into neutral? Then a month later had it back as it did the same thing but this time I was going 25 MPH. Hooked it up to the computer again and there was nothing reading and reset the computer system.