Vehicle Data Hub

2002 Pontiac Grand Prix problems

NHTSA has received 410 complaints about the 2002 Pontiac Grand Prix, and 35% of them involve engine. Next are electrical system (14%) and lighting (9%).

At a glance

Complaints
410 filed with NHTSA
Most reported
Engine 35% of complaints
Crashes and fires
28 and 109
Injuries and deaths
31 and 1
Typical mileage
91,000 miles 306 complaints with mileage

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

When problems show up

Complaints by mileage, 2002 Pontiac Grand Prix Complaints by odometer reading in 20,000-mile steps. The median is about 91,000 miles. 0k to 20k miles: 13 complaints 20k to 40k miles: 21 complaints 40k to 60k miles: 31 complaints 60k to 80k miles: 59 complaints 80k to 100k miles: 49 complaints 100k to 120k miles: 37 complaints 120k to 140k miles: 27 complaints 140k to 160k miles: 24 complaints 160k to 180k miles: 22 complaints 180k to 200k miles: 14 complaints 200k+ miles: 9 complaints 040k80k120k160k200k miles Typical: 91,000 miles
Based on 306 complaints that include mileage. 21% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles13
20k to 40k miles21
40k to 60k miles31
60k to 80k miles59
80k to 100k miles49
100k to 120k miles37
120k to 140k miles27
140k to 160k miles24
160k to 180k miles22
180k to 200k miles14
200k+ miles9

What the data shows

Of the 306 complaints that include odometer readings, half describe a problem before roughly 91,000 miles. For engine specifically, the median reported mileage is about 122,000 miles (104 complaints with mileage).

Safety-related details: 28 complaints mention a crash; 109 complaints mention a fire; 31 injuries reported; 1 death reported. Its complaints are more severe on average than those of 96% of model years in our database.

Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2002 ranks 8th most-complained-about out of 19 model years of the Pontiac Grand Prix with enough data (156 complaints in that window). It is also covered by 3 safety recall campaigns.

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

While driving the vehicle, the onstar communications system activated 4 times on it's own before consumer noticed that the vehicle was on fire. The onstar communications box is located in the left, rear corner of the vehicles trunk. Vehicle was towed and has been inspected, however vehicle has not been repaired. Consumer has repeatedly contacted manufacturer and service manager as to when the repairs would commence, but consumer has yet to receive a satisfactory response.

January 2002 FireInjury

This car has died several times, and when it does, all of the power equipment fails, and I can't turn the wheel or stop the vehicle very quickly, and I recently had a seriuos accident due to this factor.

Reported at 40,581 miles, February 2004 CrashInjury

While driving 30 MPH and attempting to avoid an accident, the driver slammed on the brakes. The brakes failed and a result the vehicle dipped down in the from and crash under a trucks rear crash bar. On impact the driver hit his chest on the steering wheel. The seat belt did not restrain him properly nor did either of the frontal air bags deploy. The passenger's seat belt didn't lock until it had already come out about 1 1/2 feet. The driver sustained a fractured sternum and chest trauma.

Reported at 1,200 miles, April 2003 CrashInjury

We were on our way to my father in law's funeral and the brakes went out. Then the accelerator stuck. I turned off the ignition and we rolled to a stop, then there was a fire under the hood.

Reported at 111,000 miles, December 2011 Fire

My 2002 pontiac grand prix with a 3.8 liter engine caught fire while I was out of state in detroit doing training for work. I parked at the hotel I was staying at after a short trip to dinner and back I park my car and 15 min. Later I heard two load pops (noise was front tires blew out because the fire got to hot) and looked outside my hotel room and my car was on fire and a co-workers car parked next to my car caught on fire there was hotel damage. Plus two cars totaled and no way home. It sucks!

Reported at 190,000 miles, January 2019 Fire

Other model years of the Grand Prix

Best and worst years for the Pontiac Grand Prix