Vehicle Data Hub

2004 Pontiac Montana problems

The 2004 Pontiac Montana has 46 complaints on file with NHTSA. The largest share (13%) concerns fuel system. Next are electrical system (11%) and latches & locks (11%).

At a glance

Complaints
46 filed with NHTSA
Most reported
Fuel system 13% of complaints
Crashes and fires
11 and 1
Injuries and deaths
11 and 6
Typical mileage
45,000 miles 38 complaints with mileage

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

  • Fuel system 13%
  • Electrical system 11%
  • Latches & locks 11%
  • Air bags 9%
  • Engine 9%
  • Body & structure 7%
  • Cruise control 4%
  • Lighting 4%
  • Suspension 4%
  • Wipers, windshield & visibility 4%

When problems show up

Complaints by mileage, 2004 Pontiac Montana Complaints by odometer reading in 20,000-mile steps. The median is about 45,000 miles. 0k to 20k miles: 12 complaints 20k to 40k miles: 5 complaints 40k to 60k miles: 8 complaints 60k to 80k miles: 1 complaints 80k to 100k miles: 0 complaints 100k to 120k miles: 6 complaints 120k to 140k miles: 3 complaints 140k to 160k miles: 2 complaints 160k to 180k miles: 0 complaints 180k to 200k miles: 0 complaints 200k+ miles: 1 complaints 040k80k120k160k200k miles Typical: 45,000 miles
Based on 38 complaints that include mileage. 66% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles12
20k to 40k miles5
40k to 60k miles8
60k to 80k miles1
80k to 100k miles0
100k to 120k miles6
120k to 140k miles3
140k to 160k miles2
160k to 180k miles0
180k to 200k miles0
200k+ miles1

What the data shows

Of the 38 complaints that include odometer readings, half describe a problem before roughly 45,000 miles.

Safety-related details: 11 complaints mention a crash; 1 complaint mentions a fire; 11 injuries reported; 6 deaths reported. Its complaints are more severe on average than those of 99% of model years in our database.

Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2004 ranks 8th most-complained-about out of 10 model years of the Pontiac Montana with enough data (32 complaints in that window). It is also covered by 3 safety recall campaigns.

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

My wife was traveling on highway 401 in canada when she lost control of our 2004 GM montana and went straight into the center concrete medium the front of the van was pushed in 3 inches, but no airbags were deployed . The damage to the van was 22000. My wife was taken to the hospital with severe injuries because she hit the steering wheel so hard, now when I went to GM to ask why my 2004 montanas airbags didn' t deploy they wanted nothing to do with me, since then my wife is afraid to drive the vehicle ,and I feel…

Reported at 24,000 miles, December 2004 CrashInjury

I was stopped at a stop sign and some young man came flying around the corner and hit me head on as I was stopped, and my air bags never went off , the body shop man said the sensors were sheared right off, the pontiac 2004 van is now totaled and I still hurt.

Reported at 44,518 miles, September 2006 CrashInjury

I was stopped at a stop sign and a truck came flying around the corner and hit me head on . My air bags failed to open and the van was demolished.

Reported at 44,518 miles, September 2006 CrashInjury

Shoulder clips on integrated child safety seat pull apart with very little force, without depressing release tabs. Dealer replace part, however, the problem persists. Dealer states that this is "normal" and that all vehicles they checked do the same thing. Similar clips on other child safety seats (non-integrated) that I checked do not pull apart without depressing release tabs. This is my second complaint filed. I was told with the first complaint that someone would follow-up.

Reported at 12,000 miles, March 2004

Repeated driving within 1/4 mile of the indianapolis regional air traffic control radar antenna causes some of the instrument panel failure indicators to turn on for several seconds. The "battery" and "airbag" indicators turn on and clicking noise is heard from the instrument panel. The lamp indications are about the same as when the engine is first started. My concern is that this may be doing damage to the computer which could result in a future failure.

Reported at 112,000 miles, October 2011

Other model years of the Montana

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