2020 Porsche Macan problems
The 2020 Porsche Macan has 33 complaints on file with NHTSA. The largest share (39%) concerns lighting. After that come electrical system (24%) and air bags (6%).
At a glance
- Complaints
- 33 filed with NHTSA
- Most reported
- Lighting 39% of complaints
- Crashes and fires
- 1 and 1
- Injuries and deaths
- 1 and 0
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
What the data shows
Safety-related details: 1 complaint mentions a crash; 1 complaint mentions a fire; 1 injury reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2020 ranks 3rd most-complained-about out of 6 model years of the Porsche Macan with enough data (17 complaints in that window). It is also covered by 2 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
I was involved in an accident October 12, 2021 in which the passenger side of my car was hit. The damage was from the front passenger door to the rear bumper. The total damage to date 02/18/2022 is approximately $25K. In the incident - not one single air bag deployed. I suffered a concussion as I hit my head upon impact. I reported the incident directly to Porsche within 2 weeks of the accident. I was transparent with all information and provided all requested documents to Porsche.
Tl* the contact owned a 2020 porsche macan gts. The contact stated that after the vehicle had been parked overnight, they had returned to the vehicle and discovered that the vehicle had completely burned down. The contact had contacted the fire department, due to the vehicle still smoldering. The fire had already dissipated. The fire department along with the contact's insurance had concluded the fire had started in the engine compartment. There were no injuries and no medical attention was needed.
Back up camera fails intermittently since car was new a year ago. Porsche USA and dealer porsche of san diego have refused to even look into problems as I have not succeeded in bringing it to dealer when camera doesn't work! I have fixed it myself twice by hitting camera above bumper with my hand. This is dangerous, and car cannot safely be driven without a backup camera. I note ford is recalling 700000 vehicles for similar problem! What do I do? Occurs when parked.
The contact owns a 2020 Porsche Macan. The contact stated while driving 35 MPH and depressing on the brake pedal, the vehicle started shaking abnormally. There was no warning light illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the issue was due to wear and tear on the rotors and brake pads. The vehicle was not repaired. The manufacturer was contacted and stated the brakes and rotors were not under warranty. The failure mileage was 20,000. The VIN was not available.
The contact owns a 2020 Porsche Macan. The contact stated that when the vehicle was started, the passenger’s side headlight failed to illuminate. The vehicle was taken to an independent mechanic, where it was determined that there was a failure with the passenger’s side headlight LED circuit and that the headlight needed to be replaced. The vehicle was not repaired. The vehicle was then taken to a dealer, but it was not diagnosed or repaired; however, the mechanic confirmed the failure.