2014 Ram 2500 body & structure problems

Tl* the contact owns a 2014 dodge ram 2500 towing a curt gooseneck hitch. The contact stated that the hitch became unhooked while driving in reverse at 3 MPH. The vehicle hitch assemble crashed into the rear of the vehicle. The air bags did not deploy there were no injuries, fire or police report filed. The vehicle was taken to an independent mechanic the local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact believes the ball on the hitch assembly was undersized.

Tl* the contact owns a 2014 ram 2500. Immediately after the vehicle was repaired according to NHTSA campaign number: 15v541000 (steering), the steering wheel became difficult to turn while driving various speeds. The contact had to apply force to the steering wheel in order to turn the vehicle. In addition, the vehicle failed to stay in position and the contact had to steer the vehicle in excess to keep the vehicle straight.