2017 Ram 5500 problems
NHTSA has received 30 complaints about the 2017 Ram 5500, and 27% of them involve drivetrain & axles. Next are brakes (23%) and tires (10%).
At a glance
- Complaints
- 30 filed with NHTSA
- Most reported
- Drivetrain & axles 27% of complaints
- Crashes and fires
- 0 and 3
- Injuries and deaths
- 0 and 0
- Typical mileage
- 85,000 miles 21 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 3 |
| 20k to 40k miles | 5 |
| 40k to 60k miles | 0 |
| 60k to 80k miles | 2 |
| 80k to 100k miles | 3 |
| 100k to 120k miles | 1 |
| 120k to 140k miles | 3 |
| 140k to 160k miles | 0 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 2 |
| 200k+ miles | 2 |
What the data shows
Of the 21 complaints that include odometer readings, half describe a problem before roughly 85,000 miles.
Safety-related details: 3 complaints mention a fire.
It is also covered by 7 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
Tl* the contact owns a 2017 ram 5500. While the contact's husband was driving 50-55 MPH, smoke emerged from under the hood and the engine caught fire. The driver extinguished the fire. The service engine and oil warning indicators were illuminated. A police report was filed and there were no injuries. The vehicle was not repaired. The manufacturer was contacted and provided case number: 35490335. The manufacturer did not assist.
On I-40 eastbound mile marker 121 vehicle starts to shake and vibrate violently. I hear an explosion under the truck which cause a loss of power and had to fight with truck to get it off the road all why at a speed of 65 MPH. Transfer case exploded cutting wire harness in half and rupturing the fuel line. Truck was smoking bad as oil and fuel was leaking everywhere. Truck is inop at this point. Please help with this matter in an effort to help others from this experience.
Left hand front tire blew out traveling on a straight hwy no warning there was a problem with the tire. Was driving at the legal speed limit of 75 MPH. I was lucky there were no other vehicles next to me or traveling in my direction at the time. It damaged the fender and inner liner, the tire was sent to goodyear and they said it was my fault the tire blew out. That I had hit something and caused damage to the belt. That is not true.
The contact owns a 2017 Ram 5500. The contact stated that after shifting into park(P), the vehicle rolled away and the parking brake failed to stop the vehicle. The contact used rocks to chock the front tires to stop the vehicle from rolling. The vehicle was not diagnosed nor repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 193,000.