2015 Ram Promaster 2500 problems
Owners have filed 41 complaints with NHTSA about the 2015 Ram Promaster 2500. Drivetrain & axles is the most reported problem area, at 24% of complaints. Next are engine (17%) and electrical system (12%).
At a glance
- Complaints
- 41 filed with NHTSA
- Most reported
- Drivetrain & axles 24% of complaints
- Crashes and fires
- 0 and 0
- Injuries and deaths
- 0 and 0
- Typical mileage
- 50,000 miles 30 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 8 |
| 20k to 40k miles | 5 |
| 40k to 60k miles | 6 |
| 60k to 80k miles | 2 |
| 80k to 100k miles | 5 |
| 100k to 120k miles | 0 |
| 120k to 140k miles | 0 |
| 140k to 160k miles | 3 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 0 |
| 200k+ miles | 1 |
What the data shows
Of the 30 complaints that include odometer readings, half describe a problem before roughly 50,000 miles.
None of these complaints report a crash, fire, injury or death. Its complaints are less severe on average than those of 100% of model years in our database.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
The coupler between the motor and the transmission has repeatedly failed; also the very first axle was failing and was replaced. The attached is a description of our efforts to get zenith to support the vehicles; however, they have refused to give us support. We are a commercial operator with courtesy passenger shuttles for movement of people to and from our parking lot and to the san diego airport. We are a ground transportation off airport parking operator.
This is a VIN # correction to complaint number 10967663 filed about 1 hour earlier. The incidences of drivetrain failures took place starting at 24,000 miles in jan 2016, june 2016 and august 2016.
The coupler between the motor and the transmission has repeatedly failed; also, the axle has failed twice, the last axle failure the shaft split in half and part of it ended up in the gear box. The A/C continually leaks as the high pressure hose from condensor to compressor is too short. The attached is a lawsuit that zenith filed in june 2016 over it's repeated drive train failures, alleging borg warner at fault.
2015 ram promaster diesel 2500 with 72000 miles. Vehicle was in excellent condition, well maintained, with oil changes per factory recommendations. While driving at highway speeds of 70 -75 MPH, without warning there was a sudden and hard thud in the engine compartment and the vehicle began slowing very rapidly, as if brakes were being applied. I immediately pulled over to the side of the road. As the vehicle slowed and came to a stop, there was significant smoke and steam rising from the engine compartment.
The engine needs to get replaced. It blew the gaskets. Headlights stopped working. I took it to the dealer and was told it was the bulbs. Bulbs were switched out and they still didn't work. Sometimes I have to turn the truck off then on again in order to get the transmission to properly work.