2016 Ram Promaster 3500 problems
NHTSA has received 25 complaints about the 2016 Ram Promaster 3500, and 20% of them involve engine. After that come drivetrain & axles (16%) and electrical system (16%).
At a glance
- Complaints
- 25 filed with NHTSA
- Most reported
- Engine 20% of complaints
- Crashes and fires
- 1 and 0
- Injuries and deaths
- 0 and 0
- Typical mileage
- 48,000 miles 15 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 7 |
| 20k to 40k miles | 0 |
| 40k to 60k miles | 2 |
| 60k to 80k miles | 0 |
| 80k to 100k miles | 3 |
| 100k to 120k miles | 0 |
| 120k to 140k miles | 0 |
| 140k to 160k miles | 0 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 0 |
| 200k+ miles | 3 |
What the data shows
Among the 15 complaints that report mileage, the typical (median) problem appeared at about 48,000 miles.
Safety-related details: 1 complaint mentions a crash. Its complaints are less severe on average than those of 91% of model years in our database.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
Tl* the contact owns a 2016 dodge ram pro master 3500. The contact received notification of NHTSA campaign number: 16e039000 (electrical system, exterior lighting) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The service manager indicated that the part had been discontinued and was not informed if another pas was to be designed.
Tl* the contact owns a 2016 ram promaster 3500. While operating the vehicle, the headlights suddenly shut off. The contact stated that the headlight bulbs were replaced 34 separate times in 17 months due to continued failures. The vehicle was taken to an unknown dealer, but the cause of the failure was unable to be determined. Also, while operating the vehicle, the check engine indicator illuminated. The vehicle was taken to an unknown dealer on several occasions, but the failure could not be duplicated.
My 2018 ram promaster 3500 was having problem when I put in reverse, it was jerking and I had to push extra gas to reverse it. I took it to dealer, they said yes it has problem in transmission and I had to leave my van to fix it. They took 4-5 days, but didn't found exact cause and they just flush transmission fluid. They told me "if you face same problem again please come back we will help you even when warranty expire".
The contact owns a Roadtrek Simplicity RV built on a 2016 Ram Promaster 3500 chassis. The contact stated that while in a parking lot, a fellow motorist informed her that something had been dragging underneath her vehicle. The contact discovered that the winch that attached her spare tire to the vehicle was loose and that the spare tire connected to the winch was gone. The contact took the vehicle to a dealer where they replaced both the winch and the spare tire; however, the failure occurred twice.