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Recall 19V-434

Volkswagen Group of America, Inc. recalled the 2019 Audi E-Tron: Electrical system (propulsion system, traction battery).

At a glance

Campaign number
19V-434
Reported
June 10, 2019
Vehicles affected
1,646 estimated by the manufacturer

Source: NHTSA recall records

What is wrong

Volkswagen Group of America, Inc. (Audi) is recalling certain 2019 Audi e-tron vehicles. Moisture can enter the high-voltage battery system through a faulty seal on the charging socket.

The risk

Moisture in the high-voltage system can cause a short-circuit, increasing the risk of fire. If warning lights appear along with the message "Electrical system: fault," immediately stop driving the vehicle, park outdoors away from structures, do not charge the vehicle, and contact Audi Roadside Assistance at 1-[removed] to have the vehicle towed.

The fix

Audi will notify owners, and dealers will install a new seal and, as necessary, replace the affected system components, free of charge. The recall began September 6, 2019. Owners may contact Audi's customer service at 1-[removed]. Audi's number for this recall is 93E8.

Notes from the manufacturer

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-[removed] (TTY 1-[removed]), or go to [link removed]

Affected vehicles