Vehicle Data Hub

Recall 19V-693

Daimler Vans USA, LLC recalled the 2018 to 2019 Mercedes-Benz Metris and 4 other models: Unknown or other.

At a glance

Campaign number
19V-693
Reported
October 2, 2019
Vehicles affected
19 estimated by the manufacturer

Source: NHTSA recall records

What is wrong

Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Sprinter and Metris vehicles. The vehicles left the reassembly plant without the final quality inspection of safety-relevant parts or bolt connections, resulting in possible unknown safety risks.

The risk

Failure to identify loose safety related parts can increase the risk of crash and injury.

The fix

DVUSA will notify owners, and vehicles will be returned to the reassembly plant for comprehensive inspection and, if necessary, corrective action, free of charge. The recall began November 15, 2019. Owners may contact DVUSA customer service at 1-[removed]. DVUSA's number for this recall is VSX566ZP25.

Notes from the manufacturer

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-[removed] (TTY 1-[removed]).

Affected vehicles