Vehicle Data Hub

Recall 23V-842

Volkswagen Group of America, Inc. recalled the 2021 to 2022 Audi A7 and 6 other models: Electrical system (propulsion system, charging, cable/cord, onboard).

At a glance

Campaign number
23V-842
Reported
December 13, 2023
Vehicles affected
93,196 estimated by the manufacturer

Source: NHTSA recall records

What is wrong

Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.

The risk

An overheated outlet or charging cable can increase the risk of a fire.

The fix

Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Audi customer service at 1-[removed]. Audi's numbers for this recall are 93U6 and 93U8.

Notes from the manufacturer

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-[removed] (TTY 1-[removed]), or go to [link removed]

Affected vehicles