2019 Subaru Forester cruise control problems

The contact owns a 2019 Subaru Forester. The contact stated that while pulling into a parking space very slowly, the vehicle unintendedly accelerated, and crashed into a concrete pole. The air bags had not deployed during the crash. There were no warning lights illuminated prior to the failure. The contact stated that his wife suffered a fractured sternum, and he had lower back muscle strain with severe spasm. A police report was not filed. The contact and his wife sought medical attention at the local hospital.

Often, but not always, mostly when turning left from a stop as at a traffic light the car will hesitate and lose power and speed. Then I try to accelerate and the car surges forward too fast. I feel that I am going to stall in the intersection.