2019 Subaru Forester drivetrain & axles problems

The contact owns a 2019 Subaru Forester. The contact stated while at a complete stop at the car wash waiting for his turn, the vehicle accelerated suddenly and unintendedly, and crashed into a concrete brick wall. The air bags deployed. The contact sustained a whiplash, laceration on the left arm, muscle injuries in the back, skin abrasion on the upper arm, Skull laceration. The contact was pinned in his seat by the shoulder strap of the seat belt.

When driving at a low speed the car lost all power without any warning lights .had to pull over and let car sit for about 10 minutes then restarted car. I was able to drive but it had very low power. Car continues to have low power and hesitated to accelerate. Car had 38,467 miles at this time. Car frequently has a kickback feel when accelerating. When pressing the gas pedal it has a delay response to move. Brought it to the dealership 2 times for this problem.