Vehicle Data Hub

2002 Suzuki Grand Vitara XL-7 problems

NHTSA has received 35 complaints about the 2002 Suzuki Grand Vitara XL-7, and 20% of them involve tires. After that come engine (17%) and cruise control (14%).

At a glance

Complaints
35 filed with NHTSA
Most reported
Tires 20% of complaints
Crashes and fires
3 and 1
Injuries and deaths
1 and 0
Typical mileage
8,000 miles 19 complaints with mileage

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

  • Tires 20%
  • Engine 17%
  • Cruise control 14%
  • Suspension 11%
  • Electrical system 9%
  • Fuel system 6%
  • Air bags 3%
  • Drivetrain & axles 3%
  • Seat belts 3%
  • Stability control 3%

When problems show up

Complaints by mileage, 2002 Suzuki Grand Vitara XL-7 Complaints by odometer reading in 20,000-mile steps. The median is about 8,000 miles. 0k to 20k miles: 11 complaints 20k to 40k miles: 3 complaints 40k to 60k miles: 2 complaints 60k to 80k miles: 1 complaints 80k to 100k miles: 0 complaints 100k to 120k miles: 0 complaints 120k to 140k miles: 0 complaints 140k to 160k miles: 0 complaints 160k to 180k miles: 1 complaints 180k to 200k miles: 0 complaints 200k+ miles: 1 complaints 040k80k120k160k200k miles Typical: 8,000 miles
Based on 19 complaints that include mileage. 84% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles11
20k to 40k miles3
40k to 60k miles2
60k to 80k miles1
80k to 100k miles0
100k to 120k miles0
120k to 140k miles0
140k to 160k miles0
160k to 180k miles1
180k to 200k miles0
200k+ miles1

What the data shows

Among the 19 complaints that report mileage, the typical (median) problem appeared at about 8,000 miles.

Safety-related details: 3 complaints mention a crash; 1 complaint mentions a fire; 1 injury reported.

It is also covered by 2 safety recall campaigns.

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

Tl* the contact owns a 2002 suzuki grand vitara xl7. The contact stated that while driving approximately 45 MPH, he lost consciousness and crashed into a pole. The air bags failed to deploy. The contact's head struck the steering wheel column and front windshield. The contact sustained bruises to the chest area and a slight concussion that required medical attention. A police report was filed. The vehicle was towed to the contact's residence. The manufacturer was not notified of the failure.

Reported at 230,000 miles, October 2013 CrashInjury

Started my vehicle and noticed a burning smell. Backed out of my garage and the back door arm rest was smoking. Shut the car off and put out fire. Called the suzuki shop and they had me drive it in. My electrical warranty was expired. They replaced fuse, switch, handle and wire comp. On the rear door. $561.00 later I picked up the vehicle.

May 2006 Fire

See NHTSA campaign id number : 03v512000 in december 2004 purchased a suzuki xl-7 for $15,000 cash with 24,000 miles in april 2005 I stopped at a stop sign, signaled to make a left turn. The car spun from the rear causing it to go out of control and into a wall. The whole front end was smashed, repairs are going to cost me $9,000 in damages. Explained to suzuki that this car was paid for in cash and that I only had liability.

Reported at 26,000 miles, April 2005 Crash

The consumer stated that she heard a squealing sound under the hood while making a sharp right turn. Occasionally after the sound, the steering control would not be there. The consumer spoke to dealer, who stated they worked on the transmission and changed the oil.

Reported at 42,900 miles, February 2005

Other model years of the Grand Vitara XL-7

  • 2006
  • 2005
  • 2004
  • 2003
  • 2002
  • 2001