2020 Tesla Model 3 air bags problems

1 day after taking delivery of my model 3, I was t-boned on the right side of my car while making a left turn by a driver who beat the red light due to being distracted on her phone. I blacked out as soon as I heard a bang and woke up after I realized what had happened. As I looked around the car, I noticed that no airbags were deployed. I did my research and found out that no airbags will be deployed in the passenger seat area if no one is on the seat, which I understand.

The contact owns a 2020 Tesla Model 3. The contact stated that while driving at 35 MPH, she encroached into the right light and was T-boned by a bus. The air bags did not deploy upon impact. The contact did not sustain any injuries and a police report was not filed. The contact managed to drive the vehicle away from the accident despite damage to both the front and rear passenger side doors. The manufacturer had yet to be notified of the failure.