2020 Tesla Model 3 wipers, windshield & visibility problems

The contact's granddaughter owns a 2020 Tesla Model 3. The contact stated while her granddaughter was reversing, the rearview camera failed to turn on, causing the rear end of the vehicle to crash into a cement post. The contact was unsure whether there was a warning light illuminated. There were no injuries sustained. A police report was filed. The vehicle was towed to a Tesla-certified autobody mechanic but was not diagnosed or repaired. The vehicle was then towed to the contact's residence.

From the moment I drove my brand new tesla off the lot - the screen - the only way to control anything about the vehicle - would freeze; black out; and take several minutes to reset itself. While in this completely inoperative state: the audio system would emit a high pitch noise; any ability to tell speed; turning signal status; anything was completely impaired; the climate control blasts on high fan a torrent of cold air.