2017 Tesla Model S brakes problems

The car failed to come out of the enhanced autopilot mode, even after pressing the brake pedals, and went straight through a red light, causing a collision resulting in total loss of both vehicles. I believe the 'self driving mode', or the enhanced autopilot mode was defective. We would like to get the vehicle data pertaining to events just before the crash, but tesla would not give it without a court order. Even before this incident I had noticed that enhanced autopilot mode made dangerous moves on highway.

Tl* the contact owns a 2017 tesla model s. While driving 35 MPH, the brake pedal was depressed and failed to respond. There were no warning indicators illuminated. The contact applied the emergency brake, but it also failed to respond. As a result, the contact crashed into another vehicle. The air bags deployed. The contact sustained minor neck and back injuries that did not required medical attention. A police report was filed. The vehicle was towed to the contact's residence and then to an auto body shop.