2021 Tesla Model Y brakes problems

On 6/25/22 our 2021 Tesla Model Y with 16,163 miles had a sudden unintended acceleration, it didn't responded to the breaks and within seconds hit a parked car and finally stopped when it crashed to a large tree. It was a "Total Lost" by the insurance. Around 1pm on a clear sky day, driving out of a small gated residential community, before exiting I pulled over the side of the road for a few minutes, when I resumed the car suddenly accelerated to what felt like full speed.

The contact owns a 2021 Tesla Model Y. The contact stated that while driving at 10 MPH and depressing the brake pedal; however, the vehicle accelerated independently and failed to brake without warning. The contact assured there were no distractions that could have caused the crash. Due to the failure, the contact crashed into another vehicle as the air bags deployed. Despite the air bag deployment, the vehicle continued to accelerate and repeatedly hit the same vehicle.