2022 Tesla Model Y brakes problems

I was driving my Tesla Model Y on 02-26-2022 with my wife in the passenger seat. We were on our way to pick up our son and his two friends from the movie theater in Lincoln Square North, Bellevue Square, Washington. As we entered the Lincoln Square parking garage approximately around 6 30pm and turned into the narrow passage leading down to the several floors of parking lots at approximately 5 miles an hour, the Tesla on its own, and to my alarm and surprise suddenly picked up tremendous speed and went careening…

The contact owns a 2022 Tesla Model Y. The contact stated that while his wife was parking the vehicle, the brake pedal was depressed but the vehicle failed to stop as needed. The contact stated that the vehicle collided with a wall and was stopped by a curb. The air bags did not deploy. The vehicle was diagnosed by the manufacturer and the contact was informed that the accelerator had been depressed inadvertently; however, the contact was adamant that it was brake pedal that was depressed at the time of the…