2024 Toyota Grand Highlander drivetrain & axles problems

I was driving toward the perimeter of my neighborhood, approaching an arterial cross street. When I braked the pedal went straight to the floor. The breaks didn’t work despite pumping them multiple times. I also heard the engine revving. To avoid the intersection and busy street I steered into a yard, hit a retaining wall and a tree, rolled and hit a metal city street sign. All airbags deployed. I was taken to the hospital by ambulance. The car was totaled and is on a temporary hold at a salvage yard.

The contact owns a 2024 Toyota Grand Highlander. The contact stated that while making a right turn from a complete stop to merge into traffic, the vehicle hesitated and failed to exceed 7–10 MPH. The contact released and then depressed the accelerator pedal again, and the vehicle responded as intended. No warning light was illuminated. The vehicle was taken to the dealer, where software updates were performed on several occasions; however, the failures persisted. The vehicle was not repaired.