Vehicle Data Hub

2024 Toyota Grand Highlander problems

NHTSA has received 361 complaints about the 2024 Toyota Grand Highlander, and 14% of them involve drivetrain & axles. After that come engine (11%) and fuel system (11%).

At a glance

Complaints
361 filed with NHTSA
Most reported
Drivetrain & axles 14% of complaints
Crashes and fires
10 and 1
Injuries and deaths
6 and 1
Typical mileage
16,000 miles 29 complaints with mileage

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

When problems show up

Complaints by mileage, 2024 Toyota Grand Highlander Complaints by odometer reading in 20,000-mile steps. The median is about 16,000 miles. 0k to 20k miles: 18 complaints 20k to 40k miles: 5 complaints 40k to 60k miles: 5 complaints 60k to 80k miles: 0 complaints 80k to 100k miles: 1 complaints 100k to 120k miles: 0 complaints 120k to 140k miles: 0 complaints 140k to 160k miles: 0 complaints 160k to 180k miles: 0 complaints 180k to 200k miles: 0 complaints 200k+ miles: 0 complaints 040k80k120k160k200k miles Typical: 16,000 miles
Based on 29 complaints that include mileage. 97% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles18
20k to 40k miles5
40k to 60k miles5
60k to 80k miles0
80k to 100k miles1
100k to 120k miles0
120k to 140k miles0
140k to 160k miles0
160k to 180k miles0
180k to 200k miles0
200k+ miles0

What the data shows

Among the 29 complaints that report mileage, the typical (median) problem appeared at about 16,000 miles.

Safety-related details: 10 complaints mention a crash; 1 complaint mentions a fire; 6 injuries reported; 1 death reported. Its complaints are less severe on average than those of 83% of model years in our database.

It is also covered by 4 safety recall campaigns.

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

There is a huge hole in the undercarriage starting at the back of the vehicle and runs all the way to the front of the vehicle. Hole is large enough a child can climb in without anyone knowing and could possibly die if car is in motion.

January 2024 Death

I was just recently in an accident where I was T-boned by another driver. My side air bags did not deploy. There is structural damage and my front passenger tire is laid in this this wasn't a light tap on my car.

May 2024 CrashInjury

The contact owns a 2024 Toyota Grand Highlander. The contact was unable to fill the fuel tank completely. The contact stated that the fuel tank had a 17-gallon capacity; however, the contact was only able to get more than 10 gallons into the tank. Additionally, the contact stated that the Auto START/STOP feature was not functioning as needed. The contact had taken the vehicle to a local dealer, who was unable to determine the cause of the failure. The vehicle was not repaired.

Reported at 16,455 miles, December 2024

The contact owns a 2024 Toyota Grand Highlander. The contact stated that while making a right turn from a complete stop to merge into traffic, the vehicle hesitated and failed to exceed 7–10 MPH. The contact released and then depressed the accelerator pedal again, and the vehicle responded as intended. No warning light was illuminated. The vehicle was taken to the dealer, where software updates were performed on several occasions; however, the failures persisted. The vehicle was not repaired.

Reported at 800 miles, September 2023

Other model years of the Grand Highlander

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