Vehicle Data Hub

2004 Toyota Matrix air bags problems

36 complaints about air bags have been filed for the 2004 Toyota Matrix, which is 21% of all its NHTSA complaints. It is the most reported problem area for this model year.

At a glance

Complaints
36 21% of this year's complaints
Typical mileage
131,000 miles 10 complaints with mileage
Crashes and fires
5 and 2
Injuries and deaths
1 and 0

Source: NHTSA owner complaints

When air bags problems show up

Air bags complaints by mileage, 2004 Toyota Matrix Complaints by odometer reading in 20,000-mile steps. The median is about 131,000 miles. 0k to 20k miles: 0 complaints 20k to 40k miles: 1 complaints 40k to 60k miles: 0 complaints 60k to 80k miles: 2 complaints 80k to 100k miles: 1 complaints 100k to 120k miles: 1 complaints 120k to 140k miles: 0 complaints 140k to 160k miles: 0 complaints 160k to 180k miles: 2 complaints 180k to 200k miles: 0 complaints 200k+ miles: 3 complaints 040k80k120k160k200k miles Typical: 131,000 miles
Based on 10 complaints that include mileage. 10% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles0
20k to 40k miles1
40k to 60k miles0
60k to 80k miles2
80k to 100k miles1
100k to 120k miles1
120k to 140k miles0
140k to 160k miles0
160k to 180k miles2
180k to 200k miles0
200k+ miles3

What the data shows

Of the 10 air bags complaints that report mileage, the median is about 130,000 miles, and 10% were reported before 60,000 miles.

These complaints mention 5 crashes, 2 fires, 1 injury.

What owners wrote

Tl* the contact owned a 2004 toyota matrix. While driving 3 MPH, the vehicle accelerated rapidly without warning and caused a crash. The contact crashed into another vehicle. The air bags did not deploy. A police report was filed and there were no injuries. The vehicle was destroyed. It was unknown if the vehicle was towed because the contact could not remember. Motter auto repair of oakland, california was made aware of the crash and repaired the front passenger side of the vehicle and the passenger door.

Reported at 70,000 miles, January 2017 CrashInjury

Takata recall I received a letter from toyota about a recall concerning my vehicle. In this letter, it states that my local dealership is stocked ( with a sub-wire harness and SRS ECU ) and ready to complete my repair. I showed up to my local dealership on 12/12. I was told that the parts needed are not actually in stock and needed to be ordered. Possibly taking up to two weeks. After pointing out the difference in what what they are telling me versus what the notice states, I was dismissed.

Reported at 216,200 miles, December 2015

Other problems reported for the 2004 Toyota Matrix

Air bags problems in other years

Air bags problems across all Toyota models