2017 Toyota Prius Prime problems
NHTSA has received 59 complaints about the 2017 Toyota Prius Prime, and 15% of them involve wipers, windshield & visibility. Next are electrical system (12%) and brakes (7%).
At a glance
- Complaints
- 59 filed with NHTSA
- Most reported
- Wipers, windshield & visibility 15% of complaints
- Crashes and fires
- 8 and 0
- Injuries and deaths
- 5 and 0
- Typical mileage
- 5,000 miles 27 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 22 |
| 20k to 40k miles | 1 |
| 40k to 60k miles | 0 |
| 60k to 80k miles | 3 |
| 80k to 100k miles | 1 |
| 100k to 120k miles | 0 |
| 120k to 140k miles | 0 |
| 140k to 160k miles | 0 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 0 |
| 200k+ miles | 0 |
What the data shows
Of the 27 complaints that include odometer readings, half describe a problem before roughly 5,000 miles.
Safety-related details: 8 complaints mention a crash; 5 injuries reported.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
Driver side electric Seat rail malfunction after I was hit from the rear end collision. The seat electric adjustment became inoperable. The seat rail has a small gear in the electric seat that got destroyed during the rear end collision. Is the seat designed for damping, if so why does the driver side electric seat become inoperable?
The contact owned a 2017 Toyota Prius Prime. The contact stated after the vehicle was in the park position and exiting, the vehicle accelerated on its own in reverse. The contact mentioned when she parked, the front tires pointed towards a curb which allowed her to get inside the vehicle and to depress the brake pedal. The vehicle continued accelerating, crashed into two trees on the front driver's side and front passenger side, jumped the curve, and crashed into a fence where the vehicle came to a stop.
This vehicle rear ended another vehicle in peak hour stop and go traffic. The estimated speed at the time of impact was 10-15 MPH. There was exensive front end damage to the vehicle. The air bags did not deploy. Unclear if the AEB engaged but the driver actively tried braking but not successful in avoiding the collision.
Summary: have owned my prius prime for eight months and have needed to repair one windshield chip, replace my windshield once, and currently have another crack that cannot be repaired. Details: purchased my prius prime dec 10, 2017. On dec 20, 2017, got a chip in my windshield while driving to work along the local highway and was able to get it repaired same-day. In june 2018, got another chip in my windshield and the crack spread beyond repair almost immediately.
The contact owns a 2017 Toyota Prius Prime. The contact stated that while driving at an undisclosed speed, the vehicle stalled. Several unknown warning lights were illuminated. The contact stated that while attempting to start the vehicle, the vehicle started. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact used a portable diagnostic machine to diagnosed the vehicle; however, no fault codes displayed. The contact stated that the failure had not reoccurred.
Other model years of the Prius Prime
- 2024
- 2023
- 2022
- 2021
- 2020
- 2019
- 2018
- 2017