2023 Toyota RAV4 Prime problems
Owners have filed 97 complaints with NHTSA about the 2023 Toyota RAV4 Prime. Electrical system is the most reported problem area, at 44% of complaints. After that come cruise control (6%) and forward collision avoidance (6%).
At a glance
- Complaints
- 97 filed with NHTSA
- Most reported
- Electrical system 44% of complaints
- Crashes and fires
- 13 and 0
- Injuries and deaths
- 3 and 0
- Typical mileage
- 37,000 miles 16 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 0 |
| 20k to 40k miles | 9 |
| 40k to 60k miles | 3 |
| 60k to 80k miles | 4 |
| 80k to 100k miles | 0 |
| 100k to 120k miles | 0 |
| 120k to 140k miles | 0 |
| 140k to 160k miles | 0 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 0 |
| 200k+ miles | 0 |
What the data shows
Among the 16 complaints that report mileage, the typical (median) problem appeared at about 37,000 miles. For electrical system specifically, the median reported mileage is about 39,000 miles (15 complaints with mileage).
Safety-related details: 13 complaints mention a crash; 3 injuries reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2023 ranks 2nd most-complained-about out of 4 model years of the Toyota RAV4 Prime with enough data (97 complaints in that window). It is also covered by 2 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
On the night of [XXX] at approximately [XXX] PM, I was driving from Tracy, California to Lancaster, California via the [XXX]. The freeway had no traffic at the time, and I set my cruise control to maintain a speed of 75 mph for a safer ride. While driving in the left lane near Santa Nella, my car suddenly deployed the ABS brakes. The steering wheel locked, and the car began to slip—its tires locked as if on a roller coaster going downhill. The driver’s side then rolled over and crashed.
The contact owns a 2023 Toyota Rav4. The contact stated that while attempting to start the vehicle, the infotainment system was displaying a blank screen, and the contact heard an abnormal sound. No warning light was illuminated. A dealer was contacted. The vehicle was taken to a dealer and was diagnosed and determined that the instrument panel needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 61,000.
The contact owns a 2023 Toyota Rav4 Prime. The contact stated that the vehicle had been at a dealer since November 2025, because of an instrument panel failure. The contact received notification of NHTSA Campaign Number: 25V595000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue.