2020 Toyota RAV4 body & structure problems

On july 3, 2020 at 2:30pm I was parking the car into a parking space in a strip mall when I had my foot on the brake to stop the car but the car immediately accelerated and crashed into the parked car in front of me. With my foot still on the brake, I put the car into reverse, when the car accelerated again and jerked backwards, with my foot still on the brake, I put the car into drive and the car accelerated and crashed into the parked car in front on me again for the 2nd time. The air bags did not deploy.

The contact owns a 2020 Toyota Rav4. The contact stated that while the vehicle was parked, the passenger’s side rear side door became flooded after inclement weather. The contact stated that while attempting to open the door, there was a slushing sound coming from the door. The vehicle was not taken to be inspected. The vehicle was not repaired, and the failure persisted. The manufacturer was notified of the failure. The failure mileage was 68,000.