Vehicle Data Hub

2020 Toyota RAV4 problems

Owners have filed 809 complaints with NHTSA about the 2020 Toyota RAV4. Engine is the most reported problem area, at 24% of complaints. After that come electrical system (15%) and fuel system (11%).

At a glance

Complaints
809 filed with NHTSA
Most reported
Engine 24% of complaints
Crashes and fires
30 and 7
Injuries and deaths
30 and 0
Typical mileage
3,000 miles 242 complaints with mileage

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

When problems show up

Complaints by mileage, 2020 Toyota RAV4 Complaints by odometer reading in 20,000-mile steps. The median is about 3,000 miles. 0k to 20k miles: 198 complaints 20k to 40k miles: 15 complaints 40k to 60k miles: 10 complaints 60k to 80k miles: 8 complaints 80k to 100k miles: 1 complaints 100k to 120k miles: 4 complaints 120k to 140k miles: 2 complaints 140k to 160k miles: 2 complaints 160k to 180k miles: 2 complaints 180k to 200k miles: 0 complaints 200k+ miles: 0 complaints 040k80k120k160k200k miles Typical: 3,000 miles
Based on 242 complaints that include mileage. 92% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles198
20k to 40k miles15
40k to 60k miles10
60k to 80k miles8
80k to 100k miles1
100k to 120k miles4
120k to 140k miles2
140k to 160k miles2
160k to 180k miles2
180k to 200k miles0
200k+ miles0

What the data shows

Among the 242 complaints that report mileage, the typical (median) problem appeared at about 3,000 miles. For engine specifically, the median reported mileage is about 28,000 miles (24 complaints with mileage).

Safety-related details: 30 complaints mention a crash; 7 complaints mention a fire; 30 injuries reported.

Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2020 ranks 2nd most-complained-about out of 30 model years of the Toyota RAV4 with enough data (770 complaints in that window). It is also covered by 6 safety recall campaigns.

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

The contact owned a 2020 Toyota Rav4. The contact stated that while driving 45 mph with the cruise control activated and while coming to a red light, the driver depressed the brake pedal and the braking system malfunctioned causing the vehicle to not stop. The vehicle drove through a red light causing a collision with a second vehicle.

Reported at 9,000 miles, April 2021 CrashInjury

Toyota advertises the 2020 rav4 hybrids are equipped with 14.5 gallon fuel tanks, the hybrid allegedly should get 41 miles per gallon for city driving, 38 mpg for highway driving and a combined 40 mpg. This should approximately provide a range of 580 miles on a tank of gas. However, my rav4 hybrid cannot reach that range because when refueling, the gas pump nozzle automatically shuts off before the tank is close to being full.

Reported at 300 miles, February 2020

Car has approx 900 miles and has been to the dealer 3 times and jump started 3 times. Toyota svc dept is unable to reproduce or identify the problem, I was told I'm not driving the car enough and that they can't fix a problem when they don't know what it is, I never know when the car will start or not, very frustrating.

Reported at 750 miles, November 2020

Other model years of the RAV4

Best and worst years for the Toyota RAV4