Vehicle Data Hub

2002 Toyota Sienna latches & locks problems

27 complaints about latches & locks have been filed for the 2002 Toyota Sienna, which is 12% of all its NHTSA complaints. It is the 2nd most reported problem area for this model year.

At a glance

Complaints
27 12% of this year's complaints
Typical mileage
75,000 miles 21 complaints with mileage
Crashes and fires
0 and 0
Injuries and deaths
0 and 0

Source: NHTSA owner complaints

When latches & locks problems show up

Latches & locks complaints by mileage, 2002 Toyota Sienna Complaints by odometer reading in 20,000-mile steps. The median is about 75,000 miles. 0k to 20k miles: 4 complaints 20k to 40k miles: 4 complaints 40k to 60k miles: 0 complaints 60k to 80k miles: 4 complaints 80k to 100k miles: 3 complaints 100k to 120k miles: 2 complaints 120k to 140k miles: 2 complaints 140k to 160k miles: 1 complaints 160k to 180k miles: 1 complaints 180k to 200k miles: 0 complaints 200k+ miles: 0 complaints 040k80k120k160k200k miles Typical: 75,000 miles
Based on 21 complaints that include mileage. 38% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles4
20k to 40k miles4
40k to 60k miles0
60k to 80k miles4
80k to 100k miles3
100k to 120k miles2
120k to 140k miles2
140k to 160k miles1
160k to 180k miles1
180k to 200k miles0
200k+ miles0

What the data shows

Of the 21 latches & locks complaints that report mileage, the median is about 75,000 miles, and 38% were reported before 60,000 miles.

None of the latches & locks complaints mention a crash, fire, injury or death.

What owners wrote

1) hot summer temperatures seemed to be connected with the failure of the locking mechanism on the passenger side sliding door of the toyota 2002 sienna minivan. 2)when the locking mechanism gets stuck, the inside button also is stuck inwards, the door is not able to be closed as a result. The latching mechanism will not engage with the strike bar.

Reported at 31 miles, April 2004

Outside door latch on manual sliding door broke. Inside latch still works. Power sliding door refuses to open. Prior to failure, it would try to close several times before actually latching shut. No response from local dealer.

Reported at 157,300 miles, June 2009

Other problems reported for the 2002 Toyota Sienna

Latches & locks problems in other years

Latches & locks problems across all Toyota models