Vehicle Data Hub

2004 Toyota Sienna latches & locks problems

309 complaints about latches & locks have been filed for the 2004 Toyota Sienna, which is 12% of all its NHTSA complaints. It is the 2nd most reported problem area for this model year.

At a glance

Complaints
309 12% of this year's complaints
Typical mileage
75,000 miles 255 complaints with mileage
Crashes and fires
0 and 0
Injuries and deaths
34 and 0

Source: NHTSA owner complaints

When latches & locks problems show up

Latches & locks complaints by mileage, 2004 Toyota Sienna Complaints by odometer reading in 20,000-mile steps. The median is about 75,000 miles. 0k to 20k miles: 12 complaints 20k to 40k miles: 24 complaints 40k to 60k miles: 39 complaints 60k to 80k miles: 64 complaints 80k to 100k miles: 58 complaints 100k to 120k miles: 31 complaints 120k to 140k miles: 18 complaints 140k to 160k miles: 5 complaints 160k to 180k miles: 3 complaints 180k to 200k miles: 0 complaints 200k+ miles: 1 complaints 040k80k120k160k200k miles Typical: 75,000 miles
Based on 255 complaints that include mileage. 29% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles12
20k to 40k miles24
40k to 60k miles39
60k to 80k miles64
80k to 100k miles58
100k to 120k miles31
120k to 140k miles18
140k to 160k miles5
160k to 180k miles3
180k to 200k miles0
200k+ miles1

What the data shows

Of the 255 latches & locks complaints that report mileage, the median is about 75,000 miles, and 29% were reported before 60,000 miles.

These complaints mention 34 injuries.

What owners wrote

When the sliding door window is rolled down on the driver-side non-powered door, the sliding door does not latch in the opened position..thereby making the sliding door to slide close automatically causing injury to passengers especially children getting off the van.

July 2004 Injury

I have a 2004 toyota sienna minivan. It has two power sliding rear doors that use a cable to open and shut. Over the past few months there has been a grinding noise coming from both doors and recently, one of the cables finally snapped, resulting in the door to be unusable. I am being told by toyota this is a $1200 repair as the whole door mechanism needs to be replaced, despite the fact the only problem is the snapped cable. This repair is only for one of the doors.

Reported at 80,000 miles, November 2009

Other problems reported for the 2004 Toyota Sienna

Latches & locks problems in other years

Latches & locks problems across all Toyota models