2018 Volkswagen Atlas seats problems

We have a front facing childseat installed in the 2nd row passenger captain seat and a rear facing infant child seat in the passenger side third row. This configuration is necessary because the infant seat has a bracing bar that is difficult to raise and lower prohibiting the chair from angling forward for climbing in and out of the third row.

Tl* the contact owns a 2018 volkswagen atlas. While driving various speeds and depressing the brake pedal, the middle row seats violently shifted forward while occupied. The contact also mentioned that the failure occurred while the seats were not occupied. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repairs. The manufacturer was made aware of the failure and the contact was provided a case number. The failure mileage was 11,000.