2018 Volkswagen Atlas forward collision avoidance problems

First time-Driving on road at 45 mph when my car started flashing red for a forward collision and my cars automatic emergency brake stopped me immediately with nothing in front of me on a clear road. The stop was so forceful we thought we were hit from behind with no one around us. The force causing both my teenage son and I to have strained necks with the force of us stopping immediately. I was forced so far forward my head hit the windshield.

The contact owns a 2018 Volkswagen Atlas. The contact stated that while driving at an undisclosed speed, the Auto Stop warning message was displayed and a loud audible beep coming from the vehicle to alert that there were vehicles ahead even though there were no vehicles ahead. Several unknown warning messages were displayed, and the vehicle then inadvertently steered to the right into oncoming traffic. The contact was able to regain control of the steering wheel however, the EPC warning light was illuminated.