Vehicle Data Hub

2016 Volkswagen E-Golf problems

Owners have filed 31 complaints with NHTSA about the 2016 Volkswagen E-Golf. Electrical system is the most reported problem area, at 35% of complaints. Next are engine (16%) and cruise control (6%).

At a glance

Complaints
31 filed with NHTSA
Most reported
Electrical system 36% of complaints
Crashes and fires
0 and 0
Injuries and deaths
1 and 0
Typical mileage
2,000 miles 22 complaints with mileage

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

  • Electrical system 35%
  • Engine 16%
  • Cruise control 6%
  • Drivetrain & axles 6%
  • Fuel system 6%
  • Steering 6%
  • Brakes 3%
  • Stability control 3%

When problems show up

Complaints by mileage, 2016 Volkswagen E-Golf Complaints by odometer reading in 20,000-mile steps. The median is about 2,000 miles. 0k to 20k miles: 16 complaints 20k to 40k miles: 2 complaints 40k to 60k miles: 1 complaints 60k to 80k miles: 3 complaints 80k to 100k miles: 0 complaints 100k to 120k miles: 0 complaints 120k to 140k miles: 0 complaints 140k to 160k miles: 0 complaints 160k to 180k miles: 0 complaints 180k to 200k miles: 0 complaints 200k+ miles: 0 complaints 040k80k120k160k200k miles Typical: 2,000 miles
Based on 22 complaints that include mileage. 86% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles16
20k to 40k miles2
40k to 60k miles1
60k to 80k miles3
80k to 100k miles0
100k to 120k miles0
120k to 140k miles0
140k to 160k miles0
160k to 180k miles0
180k to 200k miles0
200k+ miles0

What the data shows

Of the 22 complaints that include odometer readings, half describe a problem before roughly 2,000 miles.

Safety-related details: 1 injury reported. Its complaints are less severe on average than those of 88% of model years in our database.

It is also covered by 5 safety recall campaigns.

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

Metal trim around center console and steering wheel has sharp edges and can cut hands without warning. My trim was not bent until after it was caught on my hand and sliced my finger in two places.

Reported at 28,630 miles, April 2019 Injury

I bought a brand new e-golf, nov 2015. Drove it 4 days and broke! It's been 1 month in the shop and still not repaired. Volkswagen america answer (3rd week) - we will never give you a new car, that's why it has a warranty. - we will not give your money back. - we don't have to provide you a loaner nor pay for your transportation while your car is being repaired. - you will not get compensated for anything. - you owe us this month lease payment, btw!

Reported at 280 miles, November 2015

I pulled out of my office parking lot and as I was trying to cross into traffic going left, my car died, instrument panel light up like a christmas tree, with a car heading my way. By luck I knocked it into neutral and had enough momentum to get out of the way. Barely escaping an accident. At any moment in the future, I could see this error again: "electrical system failure: stop!", which kills the motor, and means no brake or steering assistance system (power steering), airbag, safety belt pretensioner, and other…

Reported at 2,248 miles, February 2016

While charging the car, an electric component failed and the card got disabled and would not start anymore. It also stopped charging. The car was then towed away from charging station to the nearest dealership.

Reported at 9,700 miles, December 2018

Other model years of the E-Golf

  • 2019
  • 2018
  • 2017
  • 2016
  • 2015