Vehicle Data Hub

2016 Volkswagen Golf Sportwagen problems

NHTSA has received 73 complaints about the 2016 Volkswagen Golf Sportwagen, and 23% of them involve air bags. After that come engine (14%) and fuel system (12%).

At a glance

Complaints
73 filed with NHTSA
Most reported
Air bags 23% of complaints
Crashes and fires
2 and 0
Injuries and deaths
0 and 0
Typical mileage
44,000 miles 39 complaints with mileage

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

  • Air bags 23%
  • Engine 14%
  • Fuel system 12%
  • Electrical system 8%
  • Suspension 7%
  • Drivetrain & axles 5%
  • Cruise control 4%
  • Body & structure 4%
  • Steering 3%
  • Backover prevention 1%

When problems show up

Complaints by mileage, 2016 Volkswagen Golf Sportwagen Complaints by odometer reading in 20,000-mile steps. The median is about 44,000 miles. 0k to 20k miles: 2 complaints 20k to 40k miles: 13 complaints 40k to 60k miles: 8 complaints 60k to 80k miles: 12 complaints 80k to 100k miles: 3 complaints 100k to 120k miles: 0 complaints 120k to 140k miles: 1 complaints 140k to 160k miles: 0 complaints 160k to 180k miles: 0 complaints 180k to 200k miles: 0 complaints 200k+ miles: 0 complaints 040k80k120k160k200k miles Typical: 44,000 miles
Based on 39 complaints that include mileage. 59% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles2
20k to 40k miles13
40k to 60k miles8
60k to 80k miles12
80k to 100k miles3
100k to 120k miles0
120k to 140k miles1
140k to 160k miles0
160k to 180k miles0
180k to 200k miles0
200k+ miles0

What the data shows

Among the 39 complaints that report mileage, the typical (median) problem appeared at about 44,000 miles. For air bags specifically, the median reported mileage is about 41,000 miles (12 complaints with mileage).

Safety-related details: 2 complaints mention a crash. Its complaints are less severe on average than those of 93% of model years in our database.

It is also covered by 3 safety recall campaigns.

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

I was in a very minor accident involving only the front end. I was a a complete stop at a traffic light and hit the car directly in front of me, I hit the car car going no more than 10 miles per hour. All of the air bags deployed, driver, passenger, as well as front and back side airbags. Additionally, when the airbags deployed the windshield completely shattered on the passenger side. Luckily my son was not injured with the extreme fore of the airbag deployment.

Reported at 38,000 miles, December 2019 Crash

1. I believe the driver's side airbag may have failed or been disabled during a recent collision that occurred on 5/25/21. A deer struck the front end of my vehicle while traveling on a 55MPH state highway. The vehicle is currently at a collision repair shop getting an estimate. The sheriff's deputy who responded to the scene gave an initial damage estimate of $9000.00. 2. Immediately upon impact the airbag error light illuminated but did not deploy.

May 2021 Crash

Clock spring failure in under 2 years (less than 20,000 miles on the car). When car was turned on alerts came up that the airbag had malfunctioned, and automatic cruise control malfunction, none of the steering wheel controls worked, and the horn was non-functional. A quick google search LED me to believe it was the clock spring, and I also noticed VW had a clock spring recall on cars from 2011-2014, seems like this might be a larger issue.

Reported at 17,900 miles, April 2018

My fiance's vehicle has the common clockspring issue which rendered all electrical components of the steering wheel inactive (horn, cruise control, air bag, and radio controls). One day she started the car and saw the check engine light come on. I scanned the vehicle and it had the known "b10001 driver airbag igniter: resistance too high" code. The dealer thought it would be covered so long as it had the correct code but vwoa denied it.

Reported at 76,000 miles, March 2020

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