Vehicle Data Hub

2014 Volkswagen Jetta Sportwagen problems

NHTSA has received 46 complaints about the 2014 Volkswagen Jetta Sportwagen, and 22% of them involve suspension. After that come fuel system (15%) and electrical system (11%).

At a glance

Complaints
46 filed with NHTSA
Most reported
Suspension 22% of complaints
Crashes and fires
5 and 0
Injuries and deaths
3 and 0
Typical mileage
77,000 miles 28 complaints with mileage

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

  • Suspension 22%
  • Fuel system 15%
  • Electrical system 11%
  • Engine 11%
  • Air bags 9%
  • Drivetrain & axles 7%
  • Cruise control 4%
  • Steering 4%
  • Brakes 2%
  • Body & structure 2%

When problems show up

Complaints by mileage, 2014 Volkswagen Jetta Sportwagen Complaints by odometer reading in 20,000-mile steps. The median is about 77,000 miles. 0k to 20k miles: 2 complaints 20k to 40k miles: 5 complaints 40k to 60k miles: 2 complaints 60k to 80k miles: 8 complaints 80k to 100k miles: 4 complaints 100k to 120k miles: 6 complaints 120k to 140k miles: 1 complaints 140k to 160k miles: 0 complaints 160k to 180k miles: 0 complaints 180k to 200k miles: 0 complaints 200k+ miles: 0 complaints 040k80k120k160k200k miles Typical: 77,000 miles
Based on 28 complaints that include mileage. 32% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles2
20k to 40k miles5
40k to 60k miles2
60k to 80k miles8
80k to 100k miles4
100k to 120k miles6
120k to 140k miles1
140k to 160k miles0
160k to 180k miles0
180k to 200k miles0
200k+ miles0

What the data shows

Among the 28 complaints that report mileage, the typical (median) problem appeared at about 77,000 miles.

Safety-related details: 5 complaints mention a crash; 3 injuries reported.

Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2014 ranks 1st most-complained-about out of 6 model years of the Volkswagen Jetta Sportwagen with enough data (13 complaints in that window). It is also covered by 1 safety recall campaign.

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

The car was in a severe front end collision that totaled the car. The wreck resulted in multiple injuries for both occupants. Both were transported by ambulance. The car was moving on a country road when a combine with no lights came out in front of them. The vehicle struck the combine. Zero airbags were deployed in this crash.

Reported at 66,000 miles, October 2020 CrashInjury

The contact owned a 2014 Volkswagen Jetta TDI equipped with four Continental Tires: Tire Line: Extreme Contact DW6 Plus; Tire Size: 245/45/R19, and DOT Numbers: N/A. The contact stated that while driving at 75 MPH and traveling around a curve, the passenger side rear tire tread separated, he lost control of the vehicle, and he crashed into a guardrail. The contact sustained injuries to his back, but medical attention was not provided. The side curtain air bags were deployed. There was no reported fire.

Reported at 110,000 miles, June 2024 CrashInjury

While driving on a major highway at approximately 65 mph, my car completely shut off. The steering wheel froze, all the lights on the dashboard started blinking and the car's engine completely shut down. The wheel locked as I was able to steer to the median. I got out of the car and another car behind me immediately crashed into my stopped car, totaling it.

September 2023 Crash

I filled the fuel tank, which was not quite empty, with diesel on 11/21. On 11/25, after driving a couple hundred miles and multiple trips, it would not start for many tries once it was shut off, even with engine hot. Far from home, I was afraid to shut it off. The temperature was near freezing, tank a little more than half. I got it started three more times after this and drove another 150 mi. Without issues, and it has not stalled. The car has never been misfueled.

Reported at 46,000 miles, November 2016

When we move the shifter to d and you are driving the d flashes, sometimes it stops when the brakes are applied and sometimes it flashes

Reported at 9,200 miles, October 2019

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