2010 Volkswagen Jetta transmission problems

Tl* the contact owns a 2010 volkswagen jetta. The contact stated while the vehicle was parked and unoccupied, the vehicle rolled away and crashed into a telephone pole. The manufacturer was contacted and advised they would take the liability for the defective gear shift selector, but the contact would be liable for the structural damages caused by the crash. The contact stated that the vehicle has a function where the key could be removed from the ignition without the vehicle being placed in the park position.

When 2010 VW jetta with DSG transmission downshifts engine continues to have higher rpm's creating a jerking effect when decelerating. When going from reverse to drive after coming to a complete stop vehicle engine dies. Only way to start vehicle is to turn ignition off and remove key and then restart vehicle. When stopped at red light vehicle engine died upon pressing accelerator. Only way to restart vehicle is to turn ignition off, remove key and then restart vehicle.