Vehicle Data Hub

2011 Volkswagen Jetta fuel system problems

174 complaints about fuel system have been filed for the 2011 Volkswagen Jetta, which is 20% of all its NHTSA complaints. It is the 2nd most reported problem area for this model year.

At a glance

Complaints
174 20% of this year's complaints
Typical mileage
35,000 miles 165 complaints with mileage
Crashes and fires
0 and 1
Injuries and deaths
0 and 0

Source: NHTSA owner complaints

When fuel system problems show up

Fuel system complaints by mileage, 2011 Volkswagen Jetta Complaints by odometer reading in 20,000-mile steps. The median is about 35,000 miles. 0k to 20k miles: 58 complaints 20k to 40k miles: 32 complaints 40k to 60k miles: 29 complaints 60k to 80k miles: 22 complaints 80k to 100k miles: 6 complaints 100k to 120k miles: 9 complaints 120k to 140k miles: 4 complaints 140k to 160k miles: 3 complaints 160k to 180k miles: 2 complaints 180k to 200k miles: 0 complaints 200k+ miles: 0 complaints 040k80k120k160k200k miles Typical: 35,000 miles
Based on 165 complaints that include mileage. 72% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles58
20k to 40k miles32
40k to 60k miles29
60k to 80k miles22
80k to 100k miles6
100k to 120k miles9
120k to 140k miles4
140k to 160k miles3
160k to 180k miles2
180k to 200k miles0
200k+ miles0

What the data shows

Of the 165 fuel system complaints that report mileage, the median is about 35,000 miles, and 72% were reported before 60,000 miles.

These complaints mention 1 fire.

What owners wrote

I had driven the car earlier that day (about 40 miles) with no problems. I got home at about 7:30pm and parked the car outside our house. At about 2am, I heard a beeping car horn. I looked outside and saw flames coming out of the front drivers side of our beautiful 2011 jetta sportwagen. I dialed 911, the car continued to burn until the fire dept arrived and put it out. The car is a total loss. I'm only happy it wasn't parked inside a garage where the fire would have destroyed our house as well.

Reported at 92,800 miles, January 2015 Fire

Car with approximately 56,500 miles. About 50 miles after fueling with diesel fuel from a sunoco station, glow plug light started blinking, check engine light on and car entered a "limp mode". Was attempting to accelerate onto a highway from an on ramp. Would not allow me to go over 25 miles per hour. Brought to nearest VW dealership. Was told the high pressure fuel pump had essentially disintegrated and there are metal shards throughout the entire fuel system, which will need to be replaced.

Reported at 56,500 miles, October 2015

Other problems reported for the 2011 Volkswagen Jetta

Fuel system problems in other years

Fuel system problems across all Volkswagen models