2011 Volkswagen Jetta air bags problems

Tl* the contact owns a 2011 volkswagen jetta. The contact stated that while driving at 5 MPH, another vehicle crashed into the contact. Upon impact, the air bags failed to deploy. The vehicle was struck on the front end and was completely destroyed. The contact sustained a laceration to the forehead. The vehicle was not inspected for a cause of failure. The failure was reported to the manufacturer. The failure and current mileage was 29,000. Updated 07/02/13

Tl* the contact owns a 2011 volkswagen jetta. While driving approximately 30 MPH, another vehicle crashed into the contact's vehicle. The air bags failed to deploy. The contact sustained whiplash, shoulder, back, and left knee injuries that required medical attention. A police report was filed. The vehicle was towed to a towing lot. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 79,000.