2012 Volkswagen Jetta steering problems
Owners reported steering problems in 42 complaints for the 2012 Volkswagen Jetta, 6% of the complaints on file.
At a glance
- Complaints
- 42 6% of this year's complaints
- Typical mileage
- 52,000 miles 30 complaints with mileage
- Crashes and fires
- 5 and 0
- Injuries and deaths
- 2 and 0
Source: NHTSA owner complaints
When steering problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 5 |
| 20k to 40k miles | 5 |
| 40k to 60k miles | 7 |
| 60k to 80k miles | 5 |
| 80k to 100k miles | 1 |
| 100k to 120k miles | 1 |
| 120k to 140k miles | 3 |
| 140k to 160k miles | 3 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 0 |
| 200k+ miles | 0 |
What the data shows
Of the 30 steering complaints that report mileage, the median is about 52,000 miles, and 57% were reported before 60,000 miles.
These complaints mention 5 crashes, 2 injuries.
What owners wrote
Tl* the contact owned a 2012 volkswagen jetta. While driving 70 MPH, the vehicle failed to remain in position and the rear of the vehicle moved to the opposite position when the steering wheel was turned. The contact veered to the left and the steering wheel seized. As a result, the contact crashed into a concrete divider. The air bags deployed. The contact sustained neck and shoulder injuries that required medical attention. A police report was not filed.
The clock spring in the steering wheel failed. Also referred to as the steering column electronic control module. The failure illuminated the airbag warning light and all the steering wheel switches and horn stopped working. It was just over the 50,000 mi warranty so dealer would not repair.
Other problems reported for the 2012 Volkswagen Jetta
- Electrical system 142 complaints
- Engine 92 complaints
- Fuel system 81 complaints
- Drivetrain & axles 46 complaints
- Brakes 37 complaints
- Air bags 34 complaints
- Wipers, windshield & visibility 24 complaints