Vehicle Data Hub

2012 Volkswagen Jetta problems

The 2012 Volkswagen Jetta has 694 complaints on file with NHTSA. The largest share (20%) concerns electrical system. After that come engine (13%) and fuel system (12%).

At a glance

Complaints
694 filed with NHTSA
Most reported
Electrical system 21% of complaints
Crashes and fires
33 and 10
Injuries and deaths
21 and 0
Typical mileage
53,000 miles 569 complaints with mileage

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

When problems show up

Complaints by mileage, 2012 Volkswagen Jetta Complaints by odometer reading in 20,000-mile steps. The median is about 53,000 miles. 0k to 20k miles: 119 complaints 20k to 40k miles: 81 complaints 40k to 60k miles: 112 complaints 60k to 80k miles: 115 complaints 80k to 100k miles: 67 complaints 100k to 120k miles: 26 complaints 120k to 140k miles: 26 complaints 140k to 160k miles: 13 complaints 160k to 180k miles: 8 complaints 180k to 200k miles: 2 complaints 200k+ miles: 0 complaints 040k80k120k160k200k miles Typical: 53,000 miles
Based on 569 complaints that include mileage. 55% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles119
20k to 40k miles81
40k to 60k miles112
60k to 80k miles115
80k to 100k miles67
100k to 120k miles26
120k to 140k miles26
140k to 160k miles13
160k to 180k miles8
180k to 200k miles2
200k+ miles0

What the data shows

Among the 569 complaints that report mileage, the typical (median) problem appeared at about 53,000 miles. For electrical system specifically, the median reported mileage is about 60,000 miles (116 complaints with mileage).

Safety-related details: 33 complaints mention a crash; 10 complaints mention a fire; 21 injuries reported.

Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2012 ranks 9th most-complained-about out of 35 model years of the Volkswagen Jetta with enough data (468 complaints in that window). It is also covered by 5 safety recall campaigns.

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

I was injured in a car accident in my 2012 VW jetta where the airbags should have been deployed but were not. People including police and insurance companies were surprised my air bags did not function. Looking further into the incident I found out via internet that there was a recall in 2016 for this problem. However, I was never notified (of the recall or problem) as the owner of this vehicle who purchased this new from a VW dealer.

Reported at 68,000 miles, October 2018 CrashInjury

2012 volkswagen jetta. Attorney representing consumers requests recall notices for vehicle. *smd both occupants in the vehicle were injured.

May 2014 CrashInjury

Tl* the contact owned a 2012 volkswagen jetta. Another vehicle crashed into the front passenger side of the contact's vehicle. The air bags did not deploy. A police report was filed. The contact sustained injuries to the left foot, left knee, and left arm. The passenger sustained injuries to the chest, arms, and left leg that required medical attention. The vehicle was destroyed and towed. The VIN was not included in NHTSA campaign number: 15v483000 (air bags). The manufacturer was not notified of the failure.

Reported at 72,000 miles, June 2016 CrashInjury

I'm still continuing to have problems with this var 2012 jetta volkswagen. Up in till recently it was fixed on a recall notice that displayed vehicle right roll even if placed in part and ignition turned off !! Unfortunately it happened to my son during christmas 2019. What if there was a body in from that car. This car has been a nightmare and volkswagen USA knows it. I took it in and was addressed of new recall which relays the same savageness; it was fixed till when ??

Reported at 79,000 miles, December 2019 Crash

I was driving on the interstate on moderate traffic at about 35 MPH when all of a sudden the car stalled and the steering wheel and brakes got really hard. I had to use the emergency brake to stop the car because the brakes wouldn't work. My jetta has the automatic transmission and it was set on "manual with no clutch" when it happened. The thing is I wasn't even touching that when the car stalled. That first incident happened less than 2 weeks after I'd gotten the car fresh off the dealership.

Reported at 200 miles, July 2012

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