2009 Volkswagen Routan brakes problems

Tl*the contact owns a 2009 volkswagen routan. While the vehicle was parked with the key in the ignition, the rear door opened and would not close. The contact turned the vehicle off and restarted it; the door then closed. She stated that once a child's hands got caught in the rear door. The vehicle was taken to two authorized dealers seven times; once the dealer vacuumed the channels where the pulleys were located. The doors hesitated after but did not stay open.

Tl* the contact owns a 2009 volkswagen routan. While driving approximately 70 MPH with the cruise control activated, the vehicle suddenly accelerated past 90 MPH on its own. The vehicle failed to accelerate when depressing the brake pedal and the cruise control could not be deactivated. The driver had to switch the engine off in order to stop the vehicle. The vehicle was taken to coventry motorcars (2152 boston tpke, coventry, ct), but was not diagnosed or repaired. The manufacturer was not notified.