2009 Volkswagen Routan problems
NHTSA has received 461 complaints about the 2009 Volkswagen Routan, and 33% of them involve electrical system. Next are engine (18%) and brakes (12%).
At a glance
- Complaints
- 461 filed with NHTSA
- Most reported
- Electrical system 33% of complaints
- Crashes and fires
- 7 and 5
- Injuries and deaths
- 23 and 0
- Typical mileage
- 66,000 miles 401 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 60 |
| 20k to 40k miles | 34 |
| 40k to 60k miles | 76 |
| 60k to 80k miles | 87 |
| 80k to 100k miles | 52 |
| 100k to 120k miles | 41 |
| 120k to 140k miles | 32 |
| 140k to 160k miles | 11 |
| 160k to 180k miles | 3 |
| 180k to 200k miles | 3 |
| 200k+ miles | 2 |
What the data shows
Of the 401 complaints that include odometer readings, half describe a problem before roughly 66,000 miles. For electrical system specifically, the median reported mileage is about 74,000 miles (120 complaints with mileage).
Safety-related details: 7 complaints mention a crash; 5 complaints mention a fire; 23 injuries reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2009 ranks 1st most-complained-about out of 4 model years of the Volkswagen Routan with enough data (275 complaints in that window). It is also covered by 6 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
My 2009 volkswagen routan slipped into reverse while I was behind it today running me over and causing a leg injury.
On monday, october 4th, 2010, I pulled into my driveway and placed the 2009 volkswagen routan in park. The engine was still running while I finished up a phone call through the bluetooth and proceeded to listen to the radio while cleaning out the van. I walked around the exterior of the vehicle leaning in to clean the interior of the car. I needed to go inside the house, so, standing outside driver's side of the van I reached across the seat to turn off the engine and remove the keys.
The contact owned a 2009 Volkswagen Routan. The contact stated that while driving at 65 MPH, the contact suffered a medical emergency and lost control of the vehicle. The contact's vehicle crashed into the rear of a semi-truck. In addition, the contact's vehicle crashed into a ditch. The contact stated that the air bags did not deploy. The paramedics and the Police arrived on the scene. A Police report was filed, however thePolice report information was unavailable.
I driving last month 47 MPH and my driving sliding door open and my 8 years girls was dear and she scare when the door open when I driving ,, and when I stop the door not want to close automatic..that scare me and my wife... The other concern is my transmision hard shiffting ,hard shiffting , I ready take like 5,6 time my van to check my transmission and my sliding door and the say is normal , and my sliding door not found anytime , they say the sliding door recall was done ready,, the other big concern is the gas…
Tl* the contact owns a 2009 volkswagen routan. When the vehicle was started, the windshield wipers started to operate independently and the instrument panel, turn signals, and air conditioner failed to operate. The vehicle was not diagnosed nor repaired. The contact stated that the failure was intermittent. The manufacturer was not notified of the failure. The VIN was unknown. The approximate failure mileage was 100,000.